Privacy Policy
Privacy Policy
Privacy Policy
Updated 11-09-2024
Updated 11-09-2024
1. Introduction
Welcome to HelloStranger (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookies Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile applications.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Personal Information
Registration Details: Name, email address, phone number, date of birth, gender.
Profile Information: Photos, interests, hobbies, dietary preferences, and other details you provide.
Personality Data: Responses from our personality tests and one-on-one AI conversations.
b. Usage Data
Log Data: IP address, browser type, operating system, referring URLs, pages visited, and actions taken.
Device Information: Device type, unique device identifiers, and mobile network information.
c. Payment Information
Transaction Data: Payment method details, billing address, and transaction history (processed securely through third-party payment processors).
d. Communication Data
Messages and Interactions: Content of communications between users facilitated by our platform.
e. Third-Party Information
Information from social media profiles if you choose to link them with your HelloStranger account.
3. How We Use Your Information
We utilize your information to:
Provide Services: Facilitate matchmaking, organize dinners, and manage reservations.
Personalize Experience: Customize your experience based on your preferences and personality traits.
Improve Services: Analyze usage patterns to enhance our platform and services.
Communication: Send you updates, promotional materials, and respond to your inquiries.
Security: Protect against fraud, unauthorized access, and other security threats.
Compliance: Fulfill legal obligations and enforce our terms and policies.
4. Sharing Your Information
We may share your information in the following circumstances:
With Service Providers: Third-party vendors who assist us in operating our platform, such as payment processors, hosting services, and AI service providers.
For Legal Reasons: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: When you explicitly agree to share your information for specific purposes.
Note: We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service.
Objection: Object to processing your data for specific purposes.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy & Cookies Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
9. International Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.
10. Cookies Policy
a. What Are Cookies
Cookies are small text files stored on your device (computer, smartphone, or other electronic devices) by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners.
b. How We Use Cookies
We use cookies for various purposes, including:
Essential Cookies: Necessary for the operation of our website and services.
Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often.
Functionality Cookies: Remember your preferences and choices to provide a more personalized experience.
Advertising and Marketing Cookies: Track your browsing habits to deliver relevant advertisements and promotions.
c. Types of Cookies We Use
First-Party Cookies: Set by HelloStranger directly and can only be read by our website.
Third-Party Cookies: Set by external services (e.g., analytics providers, advertising partners) and can track your activity across different websites.
Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device until they expire or you delete them.
d. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Here’s how:
Browser Settings: Most browsers allow you to refuse all cookies or delete specific ones. Refer to your browser’s help section for instructions.
Opt-Out Tools: Use third-party tools or browser extensions to manage cookies and block tracking.
Note: Disabling cookies may affect the functionality of our website and services, potentially limiting your ability to use certain features.
e. Your Choices Regarding Cookies
Opting Out of Advertising Cookies: You can opt out of personalized advertising by visiting the Digital Advertising Alliance’s Consumer Choice Page
Do Not Track Signals: Some browsers offer a "Do Not Track" option, which sends a signal to websites to limit tracking. However, not all websites honor this request.
11. Changes to This Privacy & Cookies Policy
We may update this Privacy & Cookies Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy & Cookies Policy or our data practices, please contact us at:
Email: privacy@hellostrangermatch.com
Mailing Address:
HelloStranger
814 Mission St, San Francisco
San Francisco, CA 94103
1. Introduction
Welcome to HelloStranger (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookies Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile applications.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Personal Information
Registration Details: Name, email address, phone number, date of birth, gender.
Profile Information: Photos, interests, hobbies, dietary preferences, and other details you provide.
Personality Data: Responses from our personality tests and one-on-one AI conversations.
b. Usage Data
Log Data: IP address, browser type, operating system, referring URLs, pages visited, and actions taken.
Device Information: Device type, unique device identifiers, and mobile network information.
c. Payment Information
Transaction Data: Payment method details, billing address, and transaction history (processed securely through third-party payment processors).
d. Communication Data
Messages and Interactions: Content of communications between users facilitated by our platform.
e. Third-Party Information
Information from social media profiles if you choose to link them with your HelloStranger account.
3. How We Use Your Information
We utilize your information to:
Provide Services: Facilitate matchmaking, organize dinners, and manage reservations.
Personalize Experience: Customize your experience based on your preferences and personality traits.
Improve Services: Analyze usage patterns to enhance our platform and services.
Communication: Send you updates, promotional materials, and respond to your inquiries.
Security: Protect against fraud, unauthorized access, and other security threats.
Compliance: Fulfill legal obligations and enforce our terms and policies.
4. Sharing Your Information
We may share your information in the following circumstances:
With Service Providers: Third-party vendors who assist us in operating our platform, such as payment processors, hosting services, and AI service providers.
For Legal Reasons: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: When you explicitly agree to share your information for specific purposes.
Note: We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service.
Objection: Object to processing your data for specific purposes.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy & Cookies Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
9. International Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.
10. Cookies Policy
a. What Are Cookies
Cookies are small text files stored on your device (computer, smartphone, or other electronic devices) by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners.
b. How We Use Cookies
We use cookies for various purposes, including:
Essential Cookies: Necessary for the operation of our website and services.
Performance Cookies: Collect information about how visitors use our website, such as which pages are visited most often.
Functionality Cookies: Remember your preferences and choices to provide a more personalized experience.
Advertising and Marketing Cookies: Track your browsing habits to deliver relevant advertisements and promotions.
c. Types of Cookies We Use
First-Party Cookies: Set by HelloStranger directly and can only be read by our website.
Third-Party Cookies: Set by external services (e.g., analytics providers, advertising partners) and can track your activity across different websites.
Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device until they expire or you delete them.
d. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Here’s how:
Browser Settings: Most browsers allow you to refuse all cookies or delete specific ones. Refer to your browser’s help section for instructions.
Opt-Out Tools: Use third-party tools or browser extensions to manage cookies and block tracking.
Note: Disabling cookies may affect the functionality of our website and services, potentially limiting your ability to use certain features.
e. Your Choices Regarding Cookies
Opting Out of Advertising Cookies: You can opt out of personalized advertising by visiting the Digital Advertising Alliance’s Consumer Choice Page
Do Not Track Signals: Some browsers offer a "Do Not Track" option, which sends a signal to websites to limit tracking. However, not all websites honor this request.
11. Changes to This Privacy & Cookies Policy
We may update this Privacy & Cookies Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy & Cookies Policy or our data practices, please contact us at:
Email: privacy@hellostrangermatch.com
Mailing Address:
HelloStranger
814 Mission St, San Francisco
San Francisco, CA 94103